Refund of purchases purchased through the online store: Within 30 days from the date of receipt, you can return the product fully or partially purchased from us if it did not fit in color, style, size. 1.The refund is made via courier. 2.The refund is made by mail, or by any transport company. 1)Return of goods of proper quality. a) A good quality product means a product that has preserved its presentation and consumer properties (no traces of use and wear, the presence of labels). The return of the goods is carried out on the basis of a completed return application with the attachment of a document confirming the fact and conditions of purchase (product receipt). b) The postage for the return of the goods to be exchanged or returned is paid by the customer. TRIKIDS LLC will not accept the returned goods sent by cash on delivery. In the event that the company LLC "TRIKIDS" mistakenly sent you a product that you did not order instead of the one that you specified in your order, or if the quality of the goods sent is not satisfactory, the company LLC "TRIKIDS", after making sure that it was a mistake or that the goods are defective (examination is required, it will reimburse you a proportional part of the costs of sending the goods (return of the goods), which falls on the return of the defective goods. In advance, the company will request a receipt from the client for payment of postage upon return of the goods. 2)Return of goods of inadequate quality. If you find a defect during the purchase or during the operation of the product, such goods can be returned within the warranty period. More detailed Some categories of goods are not subject to exchange and return, according to the decree of the Government of the Russian Federation of January 19, 1998, including perfumes and cosmetics, bed linen, sunglasses, wristwatches, carnival costumes, personal hygiene items (swimwear, swimming trunks, hosiery, underwear, toothbrushes, combs, hairpins, wigs, child care items, other similar products) and so on.